Delivery + Click & Collect
Most VE Online products are available to ship via TMS across Victoria, with additional fees being added for interstat shipments. Certain products or orders are too large or too heavy to ship via standard TMS serices and would ship via TMS Tailgate service as set out below.
Please note that we cannot ship outside of Australia.
- What to expect with Standard Freight: When the items on your order are too heavy or too large to ship via TMS, we will ship via TMS Tailgate serice.
- Standard Freight delivery method is currently only available in Victoria.
- Delivery appointments are subject to carrier availability and require a four-hour delivery window.
- Once the product leaves our warehouse, you will receive notification from TMS.
- Assuming the pallet(s) fit through all doorways and there are no stairs, the shipment will be delivered into your space. Otherwise, the pallet(s) will be left at ground level and a signature will be required, indicating “goods received.”
Click & Collect
- Pickup your order directly at our Mulgrave warehouse for free